diff --git a/src/vs/code/electron-browser/issue/issueReporterMain.ts b/src/vs/code/electron-browser/issue/issueReporterMain.ts
index cd5c7bb1251..790b2886a72 100644
--- a/src/vs/code/electron-browser/issue/issueReporterMain.ts
+++ b/src/vs/code/electron-browser/issue/issueReporterMain.ts
@@ -784,7 +784,7 @@ export class IssueReporter extends Disposable {
 			url = baseUrl + `&body=${encodeURIComponent(localize('pasteData', "We have written the needed data into your clipboard because it was too large to send. Please paste."))}`;
 		}
 
-		shell.openExternal(url);
+		ipcRenderer.send('vscode:openExternal', url);
 		return true;
 	}
 
diff --git a/src/vs/platform/issue/electron-main/issueService.ts b/src/vs/platform/issue/electron-main/issueService.ts
index bef6d5a627b..9e7f4ddd8dc 100644
--- a/src/vs/platform/issue/electron-main/issueService.ts
+++ b/src/vs/platform/issue/electron-main/issueService.ts
@@ -16,6 +16,7 @@ import { PerformanceInfo, SystemInfo, IDiagnosticsService } from 'vs/platform/di
 import { IEnvironmentService } from 'vs/platform/environment/common/environment';
 import { isMacintosh, IProcessEnvironment } from 'vs/base/common/platform';
 import { ILogService } from 'vs/platform/log/common/log';
+import { IWindowsService } from 'vs/platform/windows/common/windows';
 
 const DEFAULT_BACKGROUND_COLOR = '#1E1E1E';
 
@@ -31,7 +32,8 @@ export class IssueService implements IIssueService {
 		@IEnvironmentService private environmentService: IEnvironmentService,
 		@ILaunchService private launchService: ILaunchService,
 		@ILogService private logService: ILogService,
-		@IDiagnosticsService private diagnosticsService: IDiagnosticsService
+		@IDiagnosticsService private diagnosticsService: IDiagnosticsService,
+		@IWindowsService private windowsService: IWindowsService
 	) { }
 
 	openReporter(data: IssueReporterData): TPromise<void> {
@@ -51,6 +53,10 @@ export class IssueService implements IIssueService {
 			this._issueParentWindow.webContents.send('vscode:runAction', { id: arg, from: 'issueReporter' });
 		});
 
+		ipcMain.on('vscode:openExternal', (_, arg) => {
+			this.windowsService.openExternal(arg);
+		});
+
 		ipcMain.on('vscode:closeIssueReporter', (event: Event) => {
 			if (this._issueWindow) {
 				this._issueWindow.close();