diff --git a/app/src/main/java/org/thoughtcrime/securesms/payments/confirm/ConfirmPaymentFragment.java b/app/src/main/java/org/thoughtcrime/securesms/payments/confirm/ConfirmPaymentFragment.java
index 6d9d2745b3..20936cd7b8 100644
--- a/app/src/main/java/org/thoughtcrime/securesms/payments/confirm/ConfirmPaymentFragment.java
+++ b/app/src/main/java/org/thoughtcrime/securesms/payments/confirm/ConfirmPaymentFragment.java
@@ -27,12 +27,14 @@ import androidx.recyclerview.widget.RecyclerView;
 
 import com.google.android.material.bottomsheet.BottomSheetDialog;
 import com.google.android.material.bottomsheet.BottomSheetDialogFragment;
+import com.google.android.material.dialog.MaterialAlertDialogBuilder;
 
 import org.signal.core.util.ThreadUtil;
 import org.signal.core.util.logging.Log;
 import org.thoughtcrime.securesms.BiometricDeviceAuthentication;
 import org.thoughtcrime.securesms.BiometricDeviceLockContract;
 import org.thoughtcrime.securesms.R;
+import org.thoughtcrime.securesms.components.settings.app.AppSettingsActivity;
 import org.thoughtcrime.securesms.keyvalue.SignalStore;
 import org.thoughtcrime.securesms.payments.CanNotSendPaymentDialog;
 import org.thoughtcrime.securesms.payments.FiatMoneyUtil;
@@ -218,7 +220,19 @@ public class ConfirmPaymentFragment extends BottomSheetDialogFragment {
     public void onConfirmPayment() {
       setCancelable(false);
       if (isPaymentLockEnabled(requireContext())) {
-        biometricAuth.authenticate(requireContext(), true, this::showConfirmDeviceCredentialIntent);
+        boolean success = biometricAuth.authenticate(requireContext(), true, this::showConfirmDeviceCredentialIntent);
+        if (!success) {
+          setCancelable(true);
+          new MaterialAlertDialogBuilder(requireContext())
+              .setTitle(R.string.ConfirmPaymentFragment__failed_to_show_payment_lock)
+              .setMessage(R.string.ConfirmPaymentFragment__you_enabled_payment_lock_in_the_settings)
+              .setNeutralButton(android.R.string.ok, (d, i) -> d.dismiss())
+              .setNegativeButton(R.string.ConfirmPaymentFragment__go_to_settings, (d, i) -> {
+                startActivity(AppSettingsActivity.privacy(requireContext()));
+                d.dismiss();
+              })
+              .show();
+        }
       } else {
         viewModel.confirmPayment();
       }
@@ -234,8 +248,14 @@ public class ConfirmPaymentFragment extends BottomSheetDialogFragment {
     @Override
     public void onAuthenticationError(int errorCode, @NonNull CharSequence errorString) {
       Log.w(TAG, "Authentication error: " + errorCode);
-      if (errorCode != BiometricPrompt.ERROR_CANCELED && errorCode != BiometricPrompt.ERROR_USER_CANCELED) {
-        onAuthenticationFailed();
+      switch (errorCode) {
+        case BiometricPrompt.ERROR_CANCELED:
+        case BiometricPrompt.ERROR_USER_CANCELED:
+          setCancelable(true);
+          break;
+        default:
+          onAuthenticationFailed();
+          break;
       }
     }
 
diff --git a/app/src/main/res/values/strings.xml b/app/src/main/res/values/strings.xml
index 44d582e749..4e8a32afee 100644
--- a/app/src/main/res/values/strings.xml
+++ b/app/src/main/res/values/strings.xml
@@ -2992,6 +2992,12 @@
     <string name="ConfirmPaymentFragment__invalid_recipient">Invalid recipient</string>
     <!-- Biometric/Device authentication prompt title which comes up before sending a payment -->
     <string name="ConfirmPaymentFragment__unlock_to_send_payment">Unlock to Send Payment</string>
+    <!-- Title of a dialog show when we were unable to present the user's screenlock before sending a payment -->
+    <string name="ConfirmPaymentFragment__failed_to_show_payment_lock">Failed to show payment lock</string>
+    <!-- Body of a dialog show when we were unable to present the user's screenlock before sending a payment -->
+    <string name="ConfirmPaymentFragment__you_enabled_payment_lock_in_the_settings">You enabled payment lock in the settings, but it cannot be shown.</string>
+    <!-- Button in a dialog that will take the user to the privacy settings -->
+    <string name="ConfirmPaymentFragment__go_to_settings">Go to settings</string>
     <string name="ConfirmPaymentFragment__this_person_has_not_activated_payments">This person has not activated payments</string>
     <string name="ConfirmPaymentFragment__unable_to_request_a_network_fee">Unable to request a network fee. To continue this payment tap okay to try again.</string>